Privacy Policy

Privacy Policy

Who We Are

Our website address is: Voyageur Quest

What Personal Data We Collect and Why We Collect It

Contact & Trip Inquiry Forms

When you submit a trip inquiry, booking request, or contact form through our website, we collect the information you provide, which may include:

  • Name

  • Email address

  • Phone number

  • Trip preferences or details

  • Any additional information you choose to provide

We collect this information to:

  • Respond to your inquiries

  • Provide trip information and quotations

  • Process bookings and reservations

  • Communicate with you about our services

  • Improve customer service and trip planning

We do not use this information for public display on the website.

Analytics & Website Usage Data

We may collect non-personal information about how visitors use our website, such as:

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • IP address

This information helps us improve website performance, user experience, and security.

Cookies

Our website may use cookies to improve your browsing experience and help us understand website traffic and usage patterns.

Cookies are small files stored on your device that allow the website to recognize your browser and remember certain information.

You can choose to disable cookies through your browser settings, although some parts of the website may not function properly as a result.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, maps, images, or social media feeds. Embedded content from other websites behaves the same way as if you visited those websites directly.

These third-party websites may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

Media

If you upload images through forms or submissions, please avoid including embedded location data (EXIF GPS), as visitors may be able to extract location information from publicly shared images.

Who We Share Your Data With

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who help us operate our website, manage bookings, process payments, or provide customer support, but only as necessary to deliver our services.

How Long We Retain Your Data

We retain inquiry and booking information for as long as necessary to provide services, maintain records, comply with legal obligations, and support business operations.

What Rights You Have Over Your Data

You may request:

  • Access to the personal data we hold about you

  • Correction of inaccurate information

  • Deletion of your personal information, where legally permitted

To make a request regarding your personal data, please contact us through the information provided on our website.

How We Protect Your Data

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

Third-Party Services

Our website may use trusted third-party services for analytics, booking systems, payment processing, spam protection, or embedded content. These providers may process certain information in accordance with their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our website at:

Voyageur Quest Contact Page

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